Returns & Exchanges

Due to the perishable nature of our authentic Indian meal kits, we do not accept returns; however, we are committed to ensuring your satisfaction with every bite. If your order arrives damaged or incomplete, please contact our support team within 7 days of delivery for a full replacement or refund.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging, incorrect meal kits, or quality concerns immediately upon receipt of your delivery.

• 2.
  Contact Support

  Send an email to our customer care team at [email protected] with your order number and the attached photos.

• 3.
  Internal Review

  Our culinary quality team will review your claim within 48 hours to determine the cause of the issue and ensure it doesn't happen again.

• 4.
  Resolution Delivery

  Once approved, we will either issue a full refund to your original payment method or ship out a fresh replacement box at no additional cost.